Frequently Asked Questions

We recommend placing your order 2–4 weeks in advance whenever possible. Weddings, corporate events, holidays, and larger custom orders should be booked even earlier to ensure availability.

Yes. A 50% non-refundable deposit is required to reserve your event date. Your order is officially confirmed once the deposit has been received.

Pricing is based on your selected collection, quantity, design complexity, specialty techniques, materials, and personalized details. Every order receives a custom quote before booking.

Absolutely. We encourage you to share inspiration photos, invitations, color palettes, logos, and examples from our gallery. While another artist’s work will not be copied exactly, your inspiration will help us create something uniquely yours.

Rush orders needed within 7 days may be accepted based on availability and are subject to a 20–30% rush fee. Rush orders are not guaranteed and are reviewed on a case-by-case basis.

We proudly serve customers throughout the state of Michigan. While we are based in Metro Detroit, delivery is available across Michigan depending on availability and scheduling.

Yes. We offer delivery throughout Michigan for an additional fee based on your location, distance, and order size. Local pickup may also be available for select orders. Please include your preferred option and delivery location when submitting your inquiry.

At this time, we only provide service within Michigan and do not ship custom cookies or personalized gifts outside of the state.

For your convenience, we accept Cash, Zelle, Cash App, Venmo, PayPal, and Apple Pay. A 50% non-refundable deposit is required to secure your order date, with the remaining balance due before pickup or delivery. Please note that your order is not officially confirmed until the required deposit has been received.

Small changes may be accommodated depending on where your order is in the design and production process. Once production has begun, changes may not be possible, and additional fees may apply.

Not at all. Our gallery is simply meant to inspire you. Every order is customized to match your theme, colors, occasion, and personal style.

Yes. Along with custom decorated cookies, we also create personalized tote bags, drinkware, gift baskets, stationery, keychains, accessories, keepsakes, and other custom gift items.

1. We review your request and event details.
2. You receive a personalized quote.
3. Your date is reserved once your deposit is received.
4. We create your custom order.
5. Delivery or pickup details are coordinated before your event.

Every cookie and personalized gift is handcrafted with care, creativity, and attention to detail. We believe every celebration deserves something meaningful, beautiful, and uniquely designed for you. Our goal is to create memorable pieces that are just as special as the moments you are celebrating.